How can wehelp you?
Find answers to common questions or reach out to our support team
Browse by Topic
Getting Started
Learn the basics of using Herondo XR
Finding Experiences
Discover AR art near you
AR Technology
Understanding AR platforms and compatibility
Troubleshooting
Common issues and solutions
Frequently Asked Questions
What is Herondo XR?
Herondo XR is a platform that connects you with immersive AR art experiences from talented creators worldwide. Discover, explore, and interact with digital art in physical spaces.
How do I view AR experiences?
Simply browse our map or artist profiles to find experiences near you. Each experience includes a QR code or link that launches the AR content through supported platforms like Snapchat, WebAR, or native AR apps.
Do I need special equipment?
All you need is a smartphone or tablet! Most experiences work with standard AR-capable devices running iOS or Android. Some experiences may have specific platform requirements.
How do I become an artist on Herondo XR?
Create an account and switch to the Artist role in your profile settings. You'll be able to create a portfolio, upload AR experiences, and connect with audiences worldwide.
Can I create an organization or collective?
Yes! Switch to the Organizer role to create and manage organizations, curate exhibitions, approve members, and build communities around AR art.
Is Herondo XR free to use?
Yes! Creating an account and exploring AR experiences is completely free. Organizations may offer premium features in the future.
How do I save my favorite experiences?
Sign in to your account and click the heart icon on any experience to save it to your favorites. Access your saved experiences from your dashboard.
Can I purchase art through Herondo XR?
Yes! Browse our Shop section to purchase exclusive prints, apparel, and merchandise directly from artists. Support creators while bringing AR art into your daily life.