Privacy Policy
Last Updated: January 1, 2025
At Herondo XR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
We collect information you provide directly to us when you create an account, update your profile, use our services, or communicate with us. This includes:
• Account Information: Name, email address, password, and profile details
• Artist Information: Portfolio content, AR experiences, artwork descriptions
• Organization Information: Organization details, membership information
• Usage Information: How you interact with AR experiences, favorites, and preferences
• Device Information: Device type, operating system, browser type, IP address
• Location Information: Approximate location for finding nearby AR experiences (with your permission)
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Create and manage your account
• Enable you to discover and experience AR art
• Facilitate connections between artists, organizations, and audiences
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
• Public Profile: Profile information you choose to make public (name, bio, artwork)
• Organizations: Membership information with organizations you join
• Service Providers: Third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data storage and backup procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your information:
• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Location: Control location sharing permissions through your device settings
To exercise these rights, please contact us at privacy@herondoxr.com
Cookies and Tracking
We use cookies and similar tracking technologies to:
• Remember your preferences and settings
• Understand how you use our services
• Improve site performance and functionality
• Deliver relevant content and advertisements
You can control cookies through your browser settings. Note that disabling cookies may limit some functionality of our services.
Third-Party Services
Our platform integrates with third-party services including:
• Clerk: Authentication and user management
• Mapbox: Location services and mapping
• AR Platforms: Snapchat, WebAR, and other AR providers
• Analytics: Usage tracking and performance monitoring
These services have their own privacy policies. We encourage you to review them.
Children's Privacy
Herondo XR is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.
International Users
Herondo XR is based in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. where our servers are located. By using our services, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@herondoxr.com
Address: Herondo XR, Hermosa Beach, CA
For general support inquiries, visit our Help Center or Contact Us page.
By using Herondo XR, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.